Privacy Policy

Information Cashwin collects

We handle the details you provide during registration and verification, such as your name, contact details, and documents confirming your age and identity.

Alongside this, we record how you interact with the platform, including gameplay history, transactions, device information, and technical logs generated as you browse.

Certain risk and fraud signals are also captured so that we can guard your balance and keep the wider Cashwin environment secure for every player.

How your information is put to use

Your data lets us run your account, process deposits and withdrawals, answer support enquiries, and meet the anti-fraud and licensing duties that apply to us.

We study anonymised, combined statistics to refine our games and improve the overall service, without singling out individual players.

Promotional emails and offers are entirely optional. You may switch them off at any time from your preferences without losing access to the core Cashwin service.

Sharing and safeguards

We disclose information only where it is necessary — to trusted payment and verification partners, or to regulators and authorities when the law requires it.

Technical and organisational protections, including encryption in transit and restricted internal access, are applied to reduce the risk of unauthorised use.

We never sell your personal information to third parties for their own independent marketing purposes.

Retention and your rights

Records are kept only as long as needed to operate your account and satisfy legal, security, and accounting obligations, after which they are removed or anonymised.

Subject to applicable law, you may ask to view, correct, export, or erase your data, and we may request proof of identity before acting on such a request to protect your account.

Where to get help

• Cashwin data protection contact reachable through the privacy section of our help centre
• Live customer support available from within your Cashwin account